High 504 error rate in EU data plane

Resolved·Full outage

We have reverted to an older configuration to avoid an AWS outage with Cloudfront.

Thu, Jul 16, 2026, 09:01 AM

(2 days ago)

Affected components

Jul 16, 2026, 08:32 AM

09:01 AM

Centrally-Hosted Data Plane (EU)

Updates

Resolved

We have reverted to an older configuration to avoid an AWS outage with Cloudfront.

Thu, Jul 16, 2026, 09:01 AM

Investigating

The hosted EU data plane is currently experiencing a very high rate of 504 errors.

Thu, Jul 16, 2026, 08:32 AM(28 minutes earlier)

High 504 error rate in EU data plane

Resolved·Full outage

We have reverted to an older configuration to avoid an AWS outage with Cloudfront.

Thu, Jul 16, 2026, 09:01 AM

(2 days ago)

Affected components

Jul 16, 2026, 08:32 AM

09:01 AM

Centrally-Hosted Data Plane (EU)

Updates

Resolved

We have reverted to an older configuration to avoid an AWS outage with Cloudfront.

Thu, Jul 16, 2026, 09:01 AM

Investigating

The hosted EU data plane is currently experiencing a very high rate of 504 errors.

Thu, Jul 16, 2026, 08:32 AM(28 minutes earlier)